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2U Faculty Support

facultysupport@2U.com
Faculty Support areas: technical problems, training, how to use 2CH and/or Zoom, any issue with connection, access, outages, etc.

Faculty Relationship Manager – Patrick Dunlap, pdunlap@2u.com

24/7 Technical Support you can reach out to TechSupport@digitalcampus.2u.com, 833-740-1273 or the chat option in 2CH.
Urgent issues sent through email should be titled with “Urgent”.

Student Support

Student Support areas: registration, add/drop questions, student performance, student absence, general questions from students that you need help answering. studentsupport@onlinemph.unc.edu

Please note: You do not need to provide “technical support” for the students. Students can get immediate assistance (24/7 tech support or urgent issues), by calling 877-864-9972 or at studentsupport@onlinemph.unc.edu. They can also use the Live Chat feature in 2CH 24/7.

Please contact one of the Academic Coordinators listed below  Also copy studentsupport@onlinemph.unc.edu

Joe Jacobs, mjj0216@email.unc.edu, 919-962-3398
Health Policy and Management & Leadership in Practice (last names A-P)

Sheneetra Wilson, swilson4@unc.edu, (919) 966-2499
Applied Epidemiology, Nutrition, Nutrition & Dietetics, Leadership in Practice (last names Q-Z)

 

Course Reserves

Access issues for both faculty and students should directly contact  hsl-reserves@unc.edu

Gillings Instructional Technology Design and Support

Amy Neaves, Instructional Designer, aneaves@unc.edu, (919) 966-8247
New course development, Iterations process, Instructional Technology

Program Office

Program Office areas: general questions, program policies, concerns, and recommendations.

MPHCoordinators@unc.edu or Kerstin Sorensen, Adjunct Faculty Coordinator – sorensen@email.unc.edu