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2U Faculty Support
Faculty Support areas: technical problems, training, how to use 2CH and/or Zoom, any issue with connection, access, outages, etc.

Faculty Relationship Manager – Patrick Dunlap,

24/7 Technical Support you can reach out to, 833-740-1273 or the chat option in 2CH.
Urgent issues sent through email should be titled with “Urgent”.

Student Support

Student Support areas: registration, add/drop questions, student performance, student absence, general questions from students that you need help answering.

Please note: You do not need to provide “technical support” for the students. Students can get immediate assistance (24/7 tech support or urgent issues), by calling 877-864-9972 or at They can also use the Live Chat feature in 2CH 24/7.

Please contact one of the Academic Coordinators listed below  Also copy

Joe Jacobs,, 919-962-3398
Health Policy and Management & Leadership in Practice (last names A-P)

Sheneetra Wilson,, (919) 966-2499
Applied Epidemiology, Nutrition, Nutrition & Dietetics, Leadership in Practice (last names Q-Z)


Course Reserves

Access issues for both faculty and students should directly contact

Gillings Instructional Technology Design and Support

Amy Neaves, Instructional Designer,, (919) 966-8247
New course development, Iterations process, Instructional Technology

Program Office

Program Office areas: general questions, program policies, concerns, and recommendations. or Kerstin Sorensen, Adjunct Faculty Coordinator –