Support Links

2U Faculty Support

facultysupport@2U.com
Faculty Support areas: technical problems, training, how to use Digital Campus/Canvas and/or Zoom, any issue with connection, access, outages, etc.

Faculty Relationship Manager – Josh Dickson, jdickson@2u.com

24/7 Technical Support you can reach out to TechSupport@digitalcampus.2u.com, 833-740-1273 or the chat option in Digital Campus.

If Course Leads require assistance in making changes to asynchronous course BP content, please use the  2U Degree Content Update Request  to submit requests.

Student Support

Student Support areas: registration, add/drop questions, student performance, student absence, general questions from students that you need help answering. studentsupport@onlinemph.unc.edu

Please note: You do not need to provide “technical support” for the students. Students can get immediate assistance (24/7 tech support or urgent issues), by calling 877-864-9972 or at studentsupport@onlinemph.unc.edu. They can also use the Live Chat feature in Digital Campus 24/7.

Please contact one of the Academic Coordinators listed below  Also copy studentsupport@onlinemph.unc.edu

Joe Jacobs, mjj0216@email.unc.edu, 919-962-3398
Health Policy and Management & Leadership in Practice (last names A-P)

Trina Gabriel, gabriel1@unc.edu
Applied Epidemiology, Nutrition, Nutrition & Dietetics, Leadership in Practice (last names Q-Z)

Course Reserves

Access issues for both faculty and students should directly contact  hsl-reserves@unc.edu

Gillings Instructional Technology Design and Support

Amy Neaves, Instructional Designer, aneaves@unc.edu, (919) 966-8247
New course development, Iterations process, Instructional Technology

Program Office

Program Office areas: general questions, program policies, concerns, and recommendations.

John Sugg, Program Coordinator, johnsugg@unc.edu, or Kerstin Sorensen, Adjunct Faculty Coordinator, sorensen@email.unc.edu